1bet Terms & Conditions – Platform Usage Terms for Malaysia

By accessing, registering for, or using any part of the 1bet, you automatically agree to be bound by these Terms & Conditions. This acceptance takes effect from the moment you first access our website or application, whether or not you have completed the registration process.

These terms constitute a legally binding agreement between you as the user and 1bet as the service provider. If you do not agree with any part of these terms, you are required to cease using our platform immediately.

To register and use the services of 1bet, you must meet all of the following eligibility requirements without exception:

• At least 18 years of age at the time of registration
• Malaysian citizens or valid residents currently residing in Malaysia
• Hold an active and valid Malaysian phone number for verification purposes
• Not listed under any gambling self-exclusion programme
• Never had an account 1bet that was previously suspended or closed
• Register using your own identity and not on behalf of another person
• Not acting as an agent or representative for any third party

1bet reserves the right to request identity verification at any time. Required documents may include a Malaysian identity card (MyKad), passport, bank statement, or other documents deemed necessary. Failure to provide the required verification documents within the specified timeframe may result in temporary account suspension.

You are solely responsible for the security and confidentiality of your login credentials at 1bet. This includes your username, password, two-factor authentication (2FA) code, and any other security information associated with your account.

• Never share your login credentials with anyone, including family members
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for an added layer of security
• Log out of your account after every session, especially on shared or public devices
• Report any unauthorised access to 1bet support immediately

1bet will not be held liable for any losses arising from your failure to keep your account credentials confidential. However, we are committed to assisting you in cases of fraud or unauthorised access that are reported promptly and supported by sufficient evidence.

All deposits to your 1bet must be made using an accepted payment method registered in your own name. 1bet only accepts the following valid Malaysian payment methods:

• Touch 'n Go eWallet – processed instantly
• GrabPay – processed instantly
• DuitNow – processed instantly
• FPX Internet Banking (Maybank2u, CIMB Clicks, and other Malaysian banks) – processed within 5–15 minutes
• Boost – processed instantly
• ShopeePay – processed instantly

The minimum deposit amount is RM 10 per transaction. There is no set daily deposit limit for standard accounts, though limits may apply depending on the payment method used. All deposits are processed in Malaysian Ringgit (RM) only.

Withdrawals from your account 1bet processed in accordance with a transparent and consistent policy. The following withdrawal conditions apply:

• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals are only permitted to an account or wallet registered in your name
• Your first withdrawal requires a completed identity verification (KYC)
• Processing time depends on VIP tier: Silver (24 hours), Gold (4 hours), Platinum (1 hour), Diamond (15 minutes)
• Bonuses that have not met the rollover requirements cannot be withdrawn
• Daily withdrawal limits vary by VIP tier — no limits apply for Diamond members

1bet reserves the right to hold withdrawals for up to 5 business days for security and anti-fraud verification purposes, particularly for large withdrawal amounts or new accounts. This process is in place to protect all parties, including you as a member.

All bonuses and promotions offered by 1bet, including a Welcome Bonus of up to RM 1,888, are subject to the specific terms and conditions stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus may only be claimed once per account, unless otherwise stated
• Rollover requirements must be met before any bonus funds can be withdrawn
• The rollover requirement for sports bonuses is 5x within 14 days from the date the bonus is credited
• The rollover requirement for slots bonuses is 8x within 21 days from the date the bonus is credited
• The rollover requirement for Live Casino bonuses is 10x within 21 days from the date the bonus is credited
• Bets placed using bonus funds will not count towards the rollover of any other account
• 1bet reserves the right to cancel or modify any promotion without prior notice

1bet provides a betting platform covering a wide range of sports including the Malaysia Super League, EPL, BWF badminton, cricket, esports, and more. All bets are subject to the following rules:

• All bets are final once confirmed by the 1bet system
• Bets accepted before a match begins remain valid even if lineup changes occur
• Postponed matches that are not resumed within 24 hours will be cancelled and all bets refunded
• The odds displayed at the time a bet is accepted are the applicable odds, not the odds at the time the result is announced
• In-play betting is subject to video verification in the event of a dispute
• 1bet reserves the right to void bets that were clearly accepted as a result of a technical error or incorrect odds
• Maximum betting limits vary by sport type, match, and the player's VIP tier

For Malaysia Super League football matches and high-profile fixtures such as the EPL, 1bet offers over 50 betting markets including 1X2, Asian handicap, total goals, both teams to score, and goalscorer markets. Each market has its own specific settlement rules.

All casino and slots games available on the 1bet operated by licensed providers using independently certified random number generators (RNG). This ensures that every game outcome is entirely random and fair.

• All Live Casino games feature real human dealers operating from licensed studios
• The Return-to-Player (RTP) for slots ranges from 94% to 98% depending on the game
• RTP information for each game is available within the respective game details
• Minimum and maximum betting limits are displayed in each game before you begin
• Any technical interruptions during live gameplay will be resolved based on system records
• 1bet is not liable for internet disruptions on the player's end

Players should be aware that all casino games and slots involve an element of chance, and no strategy can guarantee consistent winnings. 1bet encourages all players to gamble responsibly and to set personal limits.

The following conduct is strictly prohibited on the 1bet and may result in account closure, forfeiture of funds, and legal action:

• Opening or operating more than one account under your own name or someone else's
• Using automated software, bots, or scripts to place bets
• Attempting to hack, disrupt, or damage 1bet's systems
• Money laundering through the platform
• Fraud of any kind, including the falsification of verification documents
• Misuse of the bonus or promotional system as outlined in Section 6
• Betting on matches for which you possess inside information
• Using another person's account without their consent

1bet shall not be liable for any losses arising from the following circumstances:

• Internet service disruptions caused by your ISP
• Losses resulting from player device or operating system failure
• Unfavourable betting outcomes arising from fair and legitimate gameplay
• Third-party access to your account without our knowledge
• Losses resulting from a lack of understanding of game or betting rules

However, 1bet takes full responsibility for technical errors on our end and will make the appropriate corrections based on valid system records. Liability claims must be submitted within 72 hours of the incident.

All personal information you provide to 1bet protected under our separate Privacy Policy. In summary, we are committed to:

• Protecting your personal data with 256-bit SSL encryption
• Not sell or share your data with third parties without your consent, except where required by law
• Using your data solely for purposes related to 1bet services
• Giving you the right to access, correct, or request the deletion of your data
• Comply with all applicable data protection laws in Malaysia

For full details on how 1bet on how we handle your personal data, please refer to Privacy Policy our detailed.

1bet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Notice of material changes will be sent to members via email or in-platform notification at least 7 days before the changes take effect.

You have the right to close your account 1bet at any time by contacting our customer support team. Any eligible account balance will be returned to you within 5 business days of your closure request being confirmed, subject to all applicable withdrawal conditions.

For any enquiries regarding these Terms & Conditions, please contact us at support@1bet-app.net or via 24/7 Live Chat within the platform 1bet.